Your privacy is of the highest importance to Goya Black Rose (Beauty Brand Development), and we promise never to release your personal details to any outside company for mailing or marketing purposes.
When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Goya Black Rose (Beauty Brand Development) complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.
Beauty Brand Development is registered as a Data Controller with the ICO. (The Data Protection Act 1998 requires every organisation that processes personal information to register with the Information Commissioner’s Office.)
In order to serve you most efficiently, reputable third-party banking and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.
Use of personal information
Goya Black Rose will never share your information with third parties, nor will we send you our own newsletter e-mails without your consent. Any newsletter email that you receive from us will also allow you to unsubscribe to further email newsletters if you decide at a later stage that you no longer wish to receive emails with news from Goya Black Rose. If you wish to opt out of receiving our newsletters at any time, see or amend your information visit the pages available under the Your Account menu on our website where you will be able to edit this information. Please note that your online account with Goya Black Rose is password-protected. You cannot access or view your personal information without your password.
When you transact with us online, in addition to the personal information that we collect from you, a temporary 'cookie' is used to connect your browser to our server until the transaction is complete. A 'cookie' is a message given to a web browser by a web server that allows the server to identify and interact more effectively with your computer.
If you opt-in to receiving Newsletters during the Goya Black Rose Site Registration process or at other times when you submit personally identifiable information, the information you provide may be used to send you our newsletters which may contain news of promotions or other communications containing product and event information.
If you have chosen to provide us with your contact information, by e.g. emailing our Customer Service department, registering at the Goya Black Rose Site, or placing an order, we may contact you regarding your customer service requests, service related issues or your order. You will for instance receive an order confirmation when you have placed an order at the Goya Black Rose Site and upon registration you will receive a welcome email to confirm your registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
You may browse our Site, but you may not provide personal information to Goya Black Rose, register or make a purchase. The site is not designed for minors and we do not knowingly collect information from minors. If a minor has provided us with personally identifiable information, a parent or guardian of that minor may contact us if they would like this information deleted from our records. We will use reasonable efforts to delete the minor's information from our databases. If you are under 18 years of age and have any questions or concerns about this Site, please seek guidance from a parent or responsible adult.
Contact Goya Black Rose
We have taken great measures to ensure that your visit to www.goyablackrose.com is an excellent one and that your privacy is constantly respected. If you have any enquiries or concerns about our privacy practices please contact us on (+44) 07792 945768 or use the contact form on the website. You can also write to us: Goya Black Rose, Beauty Brand Development, Leytonstone House, Leytonstone, London E11 1GA, United Kingdom.
Goya Black Rose is made in England