We aim to despatch all orders received before 1pm on the same day, with delivery within 48 hours to the UK mainland. Orders made after this time will be processed the next working day.
Once an order has been received and processed no further items can be added. If you wish to order further items please go ahead and place a new order.
Non-UK customers have one delivery option, "Standard". For these international orders we aim to deliver between 3 and 5 business days.
It is your responsibility to provide us with full and correct delivery address details. We cannot be held liable for non delivered orders if incorrect address details were provided upon order.
All packages returned to us as undelivered will be refunded, excluding the delivery cost.
If after five business days you have not received your order, you must contact us using the www.goyablackrose.com/contactus form.
Please note that if you have purchased your products via one of our stockists you will need to arrange your return or exchange with them directly.
|ORDER VALUE||COST||DELIVERY SERVICE|
|Up to £18.50||£2.50||Untracked|
|More than £18.50||£5.00||Tracked with text notification|
|Netherlands, France, Germany, Austria, Denmark, Italy, Portugal, Spain, Sweden. Belgium, Luxemburg, Finland.||£16.00||Tracked|
|Channel Isles and UK Offshore Islands||£18.75||Tracked|
|USA & Canada||£25.00||Tracked|
|New Zealand, Hong Kong & Singapore||£27.00||Tracked|
|All other countries||Please enquire||Tracked|
|Delivery charges above are for up to 3 items – for orders larger than 3 items please enquire first.|
All shipping costs include duty paid at country of delivery.
Goya Black Rose cannot be held liable for any changes to Government Customs Duty Laws.
All orders will be processed on normal business days.
Goya Black Rose is made in England